Pricing

For our enterprise business customers, we offer an annual OSS service agreement with prepaid monthly support coverage on an hourly basis. Prepaid baseline hours are billed using our lowest hourly rate, regardless of the class of service actually required at incident reporting time. The baseline hours are determined based on the number of servers you have deployed.

This pricing structure provides substantial savings (at least 15%) over our fully indexed rates. If you encounter an unusual situation that requires additional production support in a given month, you only pay for the hours that exceed your monthly baseline. Under this plan you have the flexibility to grow your open source platform without the risk of unexpected support costs.

Contact us today for more information about our OSS support program, or complete our simple customer inquiry form to request a rate sheet with our current pricing.